SAP Business One
RMA B1
A Return Merchandise Authorization or Return Material Authorization (RMA) is a transaction whereby the recipient of a product arranges to return defective good to the company to have the product repaired or replaced or in order to receive a refund or credit for another product from the same retailer or corporation.
This product will enable companies to:
Register RMA document as a standard object within SAP Business One or enable the web interfase
Manage SAP company items and serial numbers
Copy from closed deliveries and invoice
Route RMA items to service process.
Complete Overview of all activities and status related to RMA registration for your users




