Activities refer to interactions you have with business partners, such as phone calls, meetings, tasks, or other types of activities. You are able to manage a one-time activity, or recurring activities.
All activities are automatically recorded in your calendar and in activity reports, which you can use to:
- Plan your day, week, and month.
- Analyze your communications with business partners, both currently open activities and activities that have been closed.
- Monitor the progress of your sales and purchasing opportunities and the service calls of business partners.